Good morning, Sam. 10 things need you today.
Thursday 14 May, sorted so the urgent stuff is up first
0of 10 done
10 still to go

Urgent now 10

Today's classes 6 classes, 62 booked

5:30 am
ENGINE
Coach Mia
10 booked
6:30 am
LIFT
Coach Sam
Emily Carter, slowing
12 booked
9:30 am
LIFT
Coach Tom
Hannah Yu, first session
6 booked
5:30 pm
ENGINE
Coach Sam
Daniel Pham, slowingLuke Brennan, 100 visits today
14 booked
6:30 pm
LIFT
Coach Mia
Rachel Kim, slowing
12 booked
7:30 pm
SWITCH
Coach Tom
8 booked

Pipeline pulse

Account created 35 total
See all
Mia Lawson
Account created 4 days ago
Aisha Khan
Account created 2 days ago
Jordan Tate
Account created 8 days ago
Bea Glasson
Account created 14 days ago
Peter Robins
Account created 3 days ago
Active trials 12 total
See all
Amy Truong
Hot
14 day intro, $39 · day 5 of 14
4 sessions0 cancels0 no shows
Last: Today 5:30am ENGINE
Next: Tomorrow 5:30am ENGINE
Hannah Yu
Hot
14 day intro, $39 · day 2 of 14
0 sessions0 cancels0 no shows
Last: None yet
Next: Today 9:30am LIFT
Jordan Pike
Hot
14 day intro, $39 · day 6 of 14
3 sessions0 cancels0 no shows
Last: Yesterday 6:30am LIFT
Next: Tomorrow 9:30am LIFT
Adam Spence
Hot
14 day intro, $39 · day 8 of 14
5 sessions0 cancels0 no shows
Last: Today 5:30am ENGINE
Next: Tomorrow 6:30am LIFT
Jess Patel
Cold
14 day intro, $39 · day 4 of 14
0 sessions0 cancels0 no shows
Last: None yet
Next: None scheduled
New members 10 total
See all
Sophie Tran
Crushing
Unlimited, $60/wk · day 30 of 30
18 sessions0 cancels0 no shows
Last: Yesterday 6:30am LIFT
Next: Today 5:30pm ENGINE
Anika Bose
Crushing
Unlimited, $60/wk · day 12 of 30
9 sessions0 cancels0 no shows
Last: Today 6:30am LIFT
Next: Tomorrow 5:30pm ENGINE
Mira Ostroff
Active
Unlimited, $60/wk · day 22 of 30
12 sessions0 cancels0 no shows
Last: Yesterday 5:30am ENGINE
Next: Today 5:30am ENGINE
Lara Vincent
Active
Unlimited, $60/wk · day 30 of 30
14 sessions1 cancel1 no show
Last: Yesterday 9:30am LIFT
Next: Saturday 8am CONDITN.
Owen Driscoll
At risk
2x per week, $31/wk · day 30 of 30
4 sessions4 cancels3 no shows
Last: 9 days ago, no show
Next: None scheduled

All tasks

Trials, no booking
3
Jess Patel
4 days, no booking
Marcus Walsh
3 days, no booking
Felix Roberts
9 days, no booking, time running out
Single visit, no rebook
2
Tom Aldridge
Mon, silent 3d
Priya Singh
Tue, silent 2d
Members slowing down
4
Emily Carter
4.2 to 1.5 visits/wk
Daniel Pham
3.8 to 1.0 visits/wk
Rachel Kim
5.0 to 2.0 visits/wk
View all 4
Cancellations to save
2
Mike Donovan
Cost, declined
Sarah Webb
Injury, suggest pause
Suspensions to confirm
1
Kate Renford
Holiday, 14d
30 day check ins
3
Matt Greenway
9 sessions, steady
Lara Vincent
14 sessions, consistent
Ben Lawson
7 sessions, below norm
Snoozed
Tasks you pushed back, ready to come back to
Emma Robins
Snoozed for 3 days, due tomorrow. Trial follow up.
Trial
14 day pass
James Holloway
Snoozed for 1 week, due in 4 days. Slowing down check in.
At risk
Unlimited
Done today
3 tasks cleared so far. Keep going.
Ella Brody
Outcome: Spoke. Re-booked for Saturday.
Trial
10:42 am
Pete Russo
Outcome: In person. Said work is mad, will try Tuesdays.
At risk
09:18 am
Mia Lazenby
Outcome: Texted booking link.
Trial
08:55 am
Members
All paying members, active, suspended, or cancelled
Trial passes
Every trial pass holder, active or expired without converting
Leads
35 people in the database who never bought a trial pass. The biggest untapped pool.
New members, first 30 days
10 members in their first month. Watch attendance, no shows, last booking, and risk of cancel.
Suspended members
8 active suspensions. Auto reactivate scheduled.
Milestones to celebrate
4 members hit a milestone. Make a moment.
500 visits
500
Jake Mitchell
Hit 500 yesterday. 28 months in. Worth a shout out + socials post.
250 visits
250
Anna Nguyen
Hit 250 today. Quick text or in-class shoutout.
100 today
99
Luke Brennan
Hits 100 tonight if he comes to 5:30 ENGINE. Have the coach ready.
250 visits
250
Tessa Walden
Hit 250 today.
$39,300 monthly
+$1,015 vs last month, +2.6%
180
Active members
+1 net this week
$50.40
Avg per member, weekly
Across all current passes
Churn rate
2.4%
Above 6mo avg
Trial to member
38%
+4pp vs last week
Avg LTV
$3,100
14.2mo avg tenure
Save rate
28%
4 of 14 saved last 30d
Why members leave, last 90 days
Cost
5
Not using it
3
Moving
2
Injury
2
Schedule
1
Other
1
Where members came from, last 90 days
SourceNew members
Walk-in / passing trade13
Word of mouth11
Instagram10
Google search8
Facebook ad5
Other3
Monthly revenue by membership type
TypeMembersMonthly
Unlimited72$18,720
3x per week45$8,770
2x per week38$6,250
Class pack16$3,120
Founding9$2,440
Revenue
Monthly revenue trend, growth drivers, contribution by membership type
Monthly revenue
$39,300
+2.6% vs last month
Annual run rate
$472K
+$12K vs Apr
Avg per member
$50.40/wk
Membership pricing, weekly
New revenue added
$1,300/mo
6 new members this week
Monthly revenue, last 12 months
Revenue by membership type
TypeMembersAvg priceMonthly% of total
Unlimited72$60/wk$18,72048%
3x per week45$45/wk$8,77022%
2x per week38$38/wk$6,25016%
Class pack 10pk16$255 pack$3,1208%
Founding (legacy)9$63/wk$2,4406%
Retention
Churn, save rate, why members leave, suspension activity
Churn rate
2.4%
Above 6mo avg (1.9%)
Save rate
28%
4 of 14 saved last 30d
Avg LTV
$3,100
14.2mo avg tenure
Suspensions
8
Active right now
Why members leave, last 90 days
Cost
5
Not using it
3
Moving
2
Injury
2
Schedule
1
Other
1
Suspension activity
Active suspensions
8
Average pause length
21 days
Reactivate on time
82%
Become cancellations
11%
Members
180 active members. Filter, search, export.
Forms
Cancellation and suspension forms, embedded into your member experience
Cancellation form
6 questions, save offer enabled, 11 submissions this month, 28% save rate
Suspension form
5 questions, auto reactivate enabled, 8 submissions this month, 82% reactivate on time
Lead capture form
3 questions, no save offer, 22 submissions this month
Tempo Functional Fitness
Cancel your membership
Sorry to see you go. Before you cancel, help us understand why so we can do better. Takes about a minute.
Before you go, would a 1 month pause help instead?
You can pause your membership for up to 8 weeks. Keep your spot, keep your pricing, no charges while you are paused.
Tempo Functional Fitness
Pause your membership
Need a break? Pause your membership for up to 8 weeks. We will keep your spot and your pricing.
Auto reactivate on end date
Your membership picks back up automatically. We will text you 3 days before.
Link copied
Member
Status